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custom software
Custom software - Software development made to measure
Focus on custom software
Custom software is developed for a specific company as quickly as possible. It is always unique and innovative. Our software developers at SINOVO business solutions specialise in the development of custom software and are happy to support you with your projects.
Is custom software right for you?
Are you unsure whether custom software is right for you because you haven’t found the right standard solution yet? There is no standard software that fulfils all your requirements, but we have a solution for you.
We develop your custom software in an agile way with shorter update cycles. This gives you, as a manufacturer and service provider, the flexibility you need to meet new and individual customer requirements on an ongoing basis. Our software developers use the DevOps method for faster software innovation. The DevOps method helps transfer agile methods to IT operations and combine standard models for software development and IT operations.
If you want to quickly enter the market and meet growing customer needs, you need custom software that is perfectly tailored to your processes and customers. The prerequisite is to be clear about your own processes, to repeatedly validate them with customers using integrated solutions in the software, and then optimise and map them accordingly in the custom software.
Offer for your custom software
Would you like to have your custom software implemented and wonder how to achieve this goal with us? We develop agile software through a process that comprises seven phases. We work closely with you throughout the entire project.
The biggest advantage of agile software development is that you have a functional prototype after a short time, and only the features specified step-by-step with customer requirements and feedback are implemented. If during development, you realise that certain planned features are not necessary, they will not implemented, ensuring that no unnecessary costs are incurred.
In this way, we continuously improve your software, creating a basis for customer-centric, future-proof, cost-optimised, and successful software projects.
The seven phases of development
Not all phases are mandatory. You define them, or we agree them together.
Transparent consulting is crucial for successful project realisation. During the consultation, we create an initial draft concept, outlining all the requirements we jointly consider essential and realisable within your specified time frame.
If you are planning very complex and extensive customised software, we will gladly collaborate with you in a workshop to draw up a development plan, including all software features and a timeline. We use this information to prepare a detailed offer, avoiding discrepancies and delays later on.
The requirements analysis is the first step in the development of your customised software. If necessary, we also review existing systems, uncover potential improvements and identify your needs together. We then document your performance requirements and estimate the timeline for development.
The goal of this phase is to have a good understanding of software’s functions and objectives Additionally, we draft a complete cost plan and discuss possible financing and amortisation options. We understand that software development is only beneficial when it achieves the desired application goals and generates economic benefits in the short or medium term.
Planning and design are important because successful customised software must contain the functions that your users need, and these functions must be intuitive. This is the only way the software will be accepted by users, enabling them to navigate and use it effectively in their daily work.
The development of your custom software is the core of the project. We keep you informed of project progress through regular online meetings. Additionally, we document all tasks in detail, providing you with a clear overview of performance and costs.
Before the final acceptance of your customised software, our testers rigorously test it to ensure you're 100% satisfied with the result. If necessary, these tests can be automated, allowing faster and more cost-effective testing for future releases.
Once you approve the software, we put it into operation, making it available for users. We support you throughout the entire process.
After your customised software goes live, we continue to support you. Regular updates are crucial for ensuring error-free usage and maintaining IT security. Upon request, we can offer you an appropriate support and maintenance package.
ENABLING BENEFITS FOR USERS AND CUSTOMERS WITH CUSTOMISED SOFTWARE
With customised software, you as a manufacturer or service provider enable significant digital expansion of your products and services. This provides clear advantages and unique selling points for meeting user and customer needs.
Consumers 4.0 want to receive a service that is optimally tailored to their needs - contextually appropriate, customised and individualised. A comprehensive understanding of customer needs has never been more important. Only customised software can meaningfully integrate with your product or service and give you the decisive edge over your competitors. The new magic word is customer centricity.
Examples of customised software including customer centricity
Customer centricity is a concept that puts the customer, not the product, at the centre of interest. To best fulfil personal customer or user needs in terms of customer centricity, companies can implement digital concepts for the following with customised software solutions developed especially for them:
- Data analytics for sales and marketing processes,
- Development of custom software integrated with big data and/or IoT sensor technology,
- Bots with artificial intelligence for personalised advice and recommendations in customer service,
- Development of apps for functional enhancement and/or support,
- Web portals for controlling and managing your products and/or services.
Advantages of customising products & services with customised software
Customising products and services with customised software offers numerous advantages, such as:
- Software tailored to your specific needs and processes,
- Cost-effectiveness, especially when used by many employees, avoiding high licensing costs,
- Increased flexibility, creating additional valueft,
- Enhanced perceived value from the customer’s perspective, potentially allowing for higher margins,
- Strengthened emotional loyalty to your brand,
- Long-term customer retention,
- Demand-based production planning, enabling on-demand manufacturing,
- Access to detailed insights about customer preferences and usage behaviour, thanks to IoT sensor technology integrated into the product.
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