+49 6101 590 90 00
IT System Monitoring
Comprehensive IT System Monitoring for Optimal Performance
Introduce or expand IT system monitoring
Are you looking to implement a new IT system monitoring solution or enhance your current setup? Our 24/7 continuous IT system monitoring service ensures that your servers, PCs, and IT services remain operational, with proactive oversight to meet your future needs.
IT systems play a central role in every company. As soon as an outage occurs, the work of your employees is affected or impossible. The IT monitoring of IT systems is therefore of great importance.
IT Monitoring for your exact needs
We use the appropriate IT monitoring for your exact needs, whether you want to have 50 or 10,000 devices monitored. We provide you with a monitoring system that is exactly right for every size of company – from concept creation to configuration and programming of interfaces.
Together with you, we develop an optimal concept for monitoring your IT systems.
IT monitoring process in 5 phases
Typically, the IT monitoring process for customers can be described in 5 phases. These apply as a rule. Depending on the specific characteristics of a customer's IT infrastructure, we adapt the process individually.
Our monitoring systems automatically gather data from your IT infrastructure, systematically recording and storing it for in-depth analysis. Monitoring includes all the IT infrastructures and systems you want.
We then take care of the analysis of the collected data. They are configured by the monitoring software with the help of threshold values and target states and presented and evaluated in corresponding result reports.
We can detect errors and the causes of the problems at an early stage and quickly identify them based on the measured values supplied.
In the event of problems, you and/or our User Help Desk will be alerted immediately via various channels, including e-mail, SMS or ticket system.
As soon as our IT administrators deal with the alarm, they immediately start maintenance or solving the problem. Most of the time, this work is carried out without employees in the customer network even knowing about the technical malfunction. At this point, monitoring protects against a more serious follow-up problem that would affect several or even all employees.
Your system is working fine again!
After successful maintenance or repair, our IT administrators close the ticket and reset the error memory in IT monitoring. In the event that a similar error occurs again, team colleagues can fall back on the findings and the solution approach in the ticket system and solve the error even faster.
Ten advantages for our IT monitoring
Here you can find out about the ten advantages of our IT monitoring. They provide you with information about how we can help you achieve trouble-free and thus higher productivity with our monitoring.
Nearly all network-connected systems can be integrated into our monitoring framework.
Automatic alerts for critical incidents are sent directly to the responsible parties.
No personal data is collected.
The transmission of data for monitoring is exclusively encrypted.
The IT monitoring is coupled with our ticket system.
Leveraging advanced tools, we maintain a failure rate well below 1%.
We report important incidents from our network monitoring immediately and escalate issues early.
Our monitoring software collects measured values from a wide variety of sources. This allows us to assess in good time and more precisely what dangers and malfunctions threaten your systems.
To always keep track of everything, we store all measurement data securely and in a structured manner in regular reports.
If required, we monitor not only your in-house IT system, but also your branches. In addition, we proactively identify resource bottlenecks and can prevent them at an early stage.
Our Goal: Seamless, uninterrupted IT system performance
Our overarching goal is the smooth operation of your IT systems. To this end, problems and their causes must be identified at an early stage and eliminated as quickly as possible.
With a professional monitoring system that works around the clock, our IT administrators compare and analyse errors, failures, system performance, accesses and much more for you via remote monitoring.
Our service approach to you is preventive: we don't wait for you to discover problems and contact us but act proactively and pinpoint small faults before they become major disasters. In this way, we save you hours of downtime and frustration.
Ready to ensure your IT systems are always running smoothly?
